Shipping policy

Overview

All our products are fulfilled by Amazon through its Multi-Channel Fulfillment service. This means that once you place an order, Amazon handles the packing, shipping, and tracking of your purchase.

Order Processing

- **Processing Time:** Orders are processed within 2–3 business days. Weekends and public holidays are not included.
- **Order Confirmation:** Once your order has been processed, you will receive an email confirmation with your shipping and tracking information.

Shipping Methods & Delivery Times

We offer multiple shipping options based on Amazon’s available service levels:

- Standard Shipping:** Estimated delivery within 5–7 business days.
- Expedited Shipping:** Estimated delivery within 2–3 business days.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.

Shipping Costs

Orders of $65 or more

- Standard Shipping:** Free
- Expedited Shipping:** $8

Orders below $65

- Standard Shipping:** $10
- Expedited Shipping:** $15

 Amazon Fulfillment & Tracking

- Fulfillment:** All orders are fulfilled by Amazon.
- Tracking:** Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. You can use the tracking details provided in the email to monitor your shipment.

Returns and Refunds

Please review our Return Policy for detailed information regarding returns and refunds.

If your order is lost, damaged, or incorrect, please contact us at hardware@asidrama.com, and we will assist you with the issue.